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About LIVEAGENT
LiveAgent is known as a help-desk program started in 2007 made to help corporations manage customer queries and support requests via different support channels. The system is packed with an array of help-desk functions which includes ticket management and also live chat. Among the tools they provide are universal inbox, hybrid ticket steam, automatic ticket distribution, real-time conversation, positive chat invitations, as well as chats overview. LiveAgent provide offline assistance portal solutions including customer portal, base of knowledge, discussion board, comments and suggestions. More than 10,000 organizations utilize LiveAgent to help them manage their customer care operations and other desk-related tasks. You’ll find more details concerning the application in a overview of LiveAgent here. Just like other LiveAgent reviews, the purpose of the guide is usually to help you see if the item meets your requirements.
Who need to use the LiveAgent Service?
If you spend $27 each month bill then you will get an amazing help-desk service for controlling customer relationships, LiveAgent does not seem that out of reach, even for smaller startups. The pricing is likely to raise with the size of the support team, but the video chatting, clean interface and call center are enough for me to suggest to anybody with a great e-commerce shop. You can begin the totally free 14-day LiveAgent trial today.
LiveAgent is made for small and midsized corporations in industries such as telecom, e-commerce, automotive, Human resources, advertising, real estate, website hosting, insurance, retail store, and financial. It is really an great choice for businesses, no matter what size, that want to get methods to raise client satisfaction and develop retention rates, and improve referrals and sales. Businesses that use LiveAgent deliver better assistance, and quicker, well-articulated, and more consistent solutions to customer issues.Make certain to use the newest Liveagent coupon code if you want to apply the Liveagent membership.
LiveAgent Pricing
LiveAgent provides 2 kinds of items: subscription-based plans (ranges from $9 to $39/agent/month) and Self-Hosted License plans (ranges from $11,950 to $34,950). The main differences between the plans include the payment plan and the access to premium functions including live chat function, real-time guests tracking, video call, interactive voice reply, and much more.REMEBER to claim 20% good cashback with the LiveAgent Coupon code, Start to use the promo code below and then click to Redeem to get discount!
To begin with the pricing, you get a totally free 14-day trial to start testing out the live support application by yourself. You don’t need to worry about getting billed here, and it is a great way to check if LiveAgent is really going to work for your business.
After the trial, you have to pay for one of the 4 options. The pricing sounds reasonable when compared with some other help-desk extensions and plug-ins you get entry to help for different agents starting with the 1st plan.
Here’s what they have to offer:
Ticket — For $9 monthly you receive support for just one agent seat, custom domain parking, e-mail support (ticketing,) contact forms, a forum and knowledge base, and apple iphone and Android applications. You can also get a branding free interface for an additional $19 every month.
Ticket + Chat — For $29 monthly you receive support for one agent seat, everything that comes with the previous plan, live chat, real-time website visitor tracking, chat invitations and comments management. You can also get a branding free interface for an additional $19 every month.
All-Inclusive — For $39 monthly you receive support for 3 agent seats, everything that comes with the previous plan, Twitter and facebook customer care, call center help, video phoning, time tracking, gamification and you don’t need to pay anything to receive a branding free interface.
Get a Down-loadable License — If you would like to pay the one-time fee, they provide one that can be down loaded and installed on your web server starting from $11,950.
I am not thrilled about the extra cost for a branding free interface, but you do get 24/7 support and totally free integration service with each of the plans. It is also worth mentioning that every plan has a monthly payment if you want to add another agent seat.
25% Off for Everything
Get the 25% discount for all LiveAgent down-loadable licenses, features, additional agents and license updates. Do not lose your chance and apply the coupon to save more!
The discount coupon code is:
Advantages: Live Agent provides a couple of plans to help meet the requirements of your business better. We utilize the ticket + chat plan since it permits us to host an active chat on our site. Its quicker to manage comments with this plan. We feel that our customer base are much more likely to reach out for help on-line than to call. If calling is your favored method, the All-Inclusive plan could be more for you. Register for a 14 day trial to get a feel for which features could be most appropriate for you. We get great comments from our customers.
Disadvantages: We did have to spend a couple of days in extensive training for our staff when we transitioned to Live Agent. Thankfully, Live Agent made it as pain-free as possible. Once you get it installed on your host, you’ll be able to manage tickets and improve effectiveness.
General: Live Agent is a great method to stay connected with customers!
You may use the coupon code for a purchase of:
- LiveAgent down-loadable license (Go to Pricing -> Pick the plan -> Utilize the code in the Coupon code area when checking out -> Enjoy!)
- Additional agents (Sign in to your LiveAgent user interface -> Navigate to Configuration-Agents -> Choose Purchase new Agent -> Utilize the code in the Coupon code field when checking out -> Enjoy!)
- License updates for the next 1 year (Sign in Here -> Pick Extend download period -> Utilize the code in the Promotional offer field when checking out -> Enjoy!)
- LiveAgent branding free feature (Sign in to your LiveAgent user interface -> Configuration-System-General-Footer text -> Pick Branding free feature -> Utilize the in the Coupon field when checking out -> Enjoy!)
- Hurry Up! The coupon is valid for a limited time.
The decision for LiveAgent APP
LiveAgent is an all in one application. E-mail, chat, Facebook and twitter accounts are monitored in a single program. You aren’t just able to support your visitors on time but also you can keep track on clients’ issues. If “all in one” is what you are looking for when it comes to chat, you need to have a try of LiveAgent System.